Business Development & Sales · Chennai, Tamil Nadu · Internship
Customer Success Intern at Huzzler AI
Help Huzzler users achieve value through effective onboarding and ongoing customer support.
About the Role
You will support freelancers and clients throughout their Huzzler platform journey, helping them understand features, resolve challenges and use marketplace services effectively. You will coordinate onboarding activities, gather feedback and contribute to stronger user satisfaction, retention and engagement.
Responsibilities
- Assist new users with platform onboarding and feature guidance.
- Understand user challenges and coordinate appropriate solutions with internal teams.
- Collect feedback and identify opportunities to improve user experiences.
- Track customer interactions and maintain support documentation.
Requirements
- Understanding of customer success and relationship management principles.
- Strong communication, listening and problem-solving abilities.
- Ability to understand user requirements and provide clear guidance.
- Patience, empathy and interest in improving customer experiences.